Customer Management

Who we are

Market leaders in the Call Centre, Customer Management, Business Intelligence and Banking Technology sectors, the Ellis Fairbank Customer Management team are experts in understanding your business. We deliver bespoke recruitment solutions to meet your needs, with a specialist focus on attracting the top talent within customer centric organisations in operations, support functions and client facing roles.

The team operates vertically across sectors including; BPO and Outsourcing, Telecoms, Utilities, Financial Services, Travel and Leisure, Banking and Insurance, Business Intelligence and Information, and Banking Technology.

Click here to contact our Customer Management team via email.

Key Clients

    British Gas
  • Experian National Express  Converso
    • EON Talk Talk

Testimonials

David Bird

National Express

“National Express recently retained Ellis Fairbank to conduct tw... More

Charles Breslin

I have used Ellis Fairbank for some considerable time and have found y... More

Justene Donnelly (McKnight)

“Ellis Fairbank have been extremely supportive during my process... More

Brian Krempel

Converso

“Your consultant managed to strike a balance that's rarely found... More

Ralf Weber

Ralf Weber Consulting

“I can thoroughly recommend your consultant's skills as a high i... More

Volker Menz

Careline Services Ltd

“Your consultant is a pleasure to work with, his exceptionally p... More

Dino Forte

Converse

"Ellis Fairbank was engaged to attract a Business Development Director... More

John Devlin

BeCogent

“I would like to say how impressed I am with your consultant and... More

Our Awards:

Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,     Financial Times: Best Workplaces 2007, Recruiter Awards: Recruiter Award for Training and Development, National Training Awards, Recruitment Business Awards: Best Executive Search and Selection Firm, Computer Awards for Excellence: IT Department of the Year, Recruiter Awards: Best Executive Search Firm,